our integrated support services
Ezleana Technologies extends its expertise by offering technical assistance and support to both businesses and consumers grappling with technical, hardware, or software challenges. We address issues such as sluggish performance, connectivity glitches, and data accessibility concerns.
In the current business landscape, relying solely on emergency IT services and quick fixes is no longer sufficient. Our managed IT solutions stand at the ready, 24/7, ensuring that companies harness the finest technology available, stay ahead of potential threats, and remain aligned with ever-evolving industry trends.
We provide comprehensive support across all your IT requirements, offering a holistic approach rather than cherry-picking specific tasks. With us, you can channel your energy towards proactive and swift solutions, shifting away from the reactionary mode of emergency repairs.
We Support....
Malware and various perilous computer viruses can lead to a range of critical issues on your system. Once malware infiltrates, the security of your personal and sensitive data, as well as other files, becomes compromised. Beyond that, adware or malware possesses the capability to breach the credentials of your email, social networking, business accounts, and even online banking information.
- Our support technicians conduct a thorough and meticulous examination of your computer, skillfully detecting any malware that may have infiltrated your system.
- Once the issue is pinpointed, our technicians employ a precise set of tools to effectively eliminate the virus infection.
- To bolster your device's defenses against potential future virus attacks, we will install a dependable antivirus application on your computer.
- If you suspect your PC is under threat, don't hesitate to reach out to us immediately. We're here to take the necessary steps to safeguard the data and files on your computer.
- Our tech support team goes beyond virus removal – we also optimize your computer for enhanced speed and performance.
- Our seasoned technicians identify and address the bottlenecks that contribute to sluggishness, ultimately fine-tuning your computer's performance.
- Our expert technicians are at your service 24/7, ready to assist you with any computer-related concerns.
Ezleana Technologies provides comprehensive server administration services encompassing Mac, RHEL, SUSE, OEL, AIX, HPUX, and Solaris servers.
- We provide round-the-clock, 24/7 support delivered by our team of expert engineers.
- For Apple OS and Apple product-related assistance, we have a dedicated team of specialists who excel in MAC support.
- Our Unix administrators, boasting over 10 years of experience, are poised to effectively manage and enhance your server performance.
- We offer both proactive and reactive monitoring and support services to ensure the continuous health of your systems.
- Our services encompass building and deploying new servers as well as handling server upgrades and patching.
- We engage in advanced optimization, meticulously fine-tuning server kernel parameters to achieve optimal performance.
- Our expertise extends to planning and executing Disaster Recovery tests, ensuring comprehensive preparedness.
- We excel in directory services and network administration, delivering seamless and efficient management.
- Our on-demand support model adapts to your business requirements, ensuring assistance whenever you need it.
Ezleana Technologies provides continuous, 24/7 support for your crucial databases, delivered by our team of expert Database Administrators (DBAs).
- At Ezleana Technologies, we provide a comprehensive range of services including building, support, maintenance, and security for Oracle, SQL Server, and DB2 databases.
- Our expertise extends to meticulous planning and seamless implementation of backup, restore, and disaster recovery strategies.
- Our DBAs collaborate closely with other teams to ensure seamless integration of systems with your data framework.
- Our seasoned DBAs boast over 10 years of hands-on database experience, adeptly handling both Linux and Windows environments.
- We specialize in performance tuning and scripting to optimize database functionality.
- We're well-equipped to manage critical scenarios involving very large databases (10TB+), ensuring the utmost stability.
- We adhere to ITIL processes for Incident, Problem, Change, Release, and Configuration Management, ensuring a structured approach.
- We offer capacity planning and database configuration tailored for high-performance outcomes.
- Our proactive monitoring and remediation services ensure potential issues are spotted and resolved before they impact your operations.
Ezleana Technologies provides comprehensive support for a diverse range of applications spanning various domains and device types.
- Our team of technical experts is dedicated to providing efficient and effective support for your business applications.
- We introduce innovative ideas to bridge the gap between existing solutions and emerging, cost-effective alternatives.
- We specialize in offering support for highly customized applications across a wide array of platforms.
- Our domain expertise encompasses diverse sectors such as Banking, Insurance, Telecom, Healthcare, Finance, IT Security, Education, CRM, and SAP BRTools.
- We proficiently administer middleware tools such as Weblogic, Websphere, and JBoss.
- Our support extends to backup and restore tools, including TSM and Veeam.
- We are equipped to provide assistance for IBM CDC and Tivoli Workload Scheduler.
- Our expert engineers are skilled in supporting Telecom applications like RBM and Toms.
- We offer support for Microfocus Tools, Perl, VBISAM, and GNU Cobol.
- We provide assistance for Citrix and Workplace Collaboration Tools.
- Implementation and customization of infrastructure monitoring using tools like Nagios, WebTitan, Scom, and Spiceworks are within our capabilities.
- Our support encompasses a wide spectrum of tools essential for running and transforming businesses, including Networking, Scheduling, Monitoring, Mirroring, and Encryption.
Our 24/7 infrastructure support services offer a centralized point of contact to efficiently manage all technical issues, requests, services, and inquiries across your entire infrastructure.
- We manage day-to-day user activities, access control, security measures, and diverse enterprise applications.
- Our expertise extends to the administration of Middleware software, encompassing web servers, application servers, and messaging tools.
- Our DBA experts provide round-the-clock support for your critical databases, ensuring their smooth operation.
- We specialize in implementing and customizing infrastructure monitoring through tools like Nagios, WebTitan, Scom, and Spiceworks.
- Our comprehensive infrastructure support caters to businesses of all sizes, from small to medium and large enterprises.
- We offer cost-effective solutions to meet your infrastructure support needs.
- Our services include efficient system health checkups, encompassing backup management and disaster recovery setup both within and outside the network.
- We implement backup solutions for various operating systems and virtualization platforms like Hyper-V and VMware.
- Our offerings encompass remote support, fault isolation and restoration, remote server management, assessment services, system implementation, and maintenance.
- We proficiently manage Windows and Unix server administration.
- We assist clients with procurement and licensing, ensuring IT compliance and optimal performance of every IT component.
Our round-the-clock infrastructure support services offer users a centralized point of contact to manage all technical issues, requests, services, and inquiries efficiently.
- We handle the daily management of user accounts, access, security, and various enterprise applications.
- We ensure the deployment of up-to-date system security patches to shield your systems from potential attacks.
- Our services encompass remote support, fault isolation, restoration, remote server management, assessment, system implementation, and maintenance.
- We assist our clients in the procurement and licensing aspect, ensuring IT compliance and optimal performance of every IT component.
- Our team implements Backup as a Service and disaster recovery solutions that automate comprehensive backup strategies including full, incremental, differential, mirror, and continuous backups for large enterprise infrastructures.
- We implement backup solutions for a wide range of popular operating systems and platform virtualization software like Hyper-V and VMware.
- Our fully managed deskside support covers your entire technology environment, from remote support and patch management to software distribution and provisioning.
- Our web-based portal provides an efficient way to manage your IT resources and comes with enterprise-grade SLAs.
- We optimize servers for peak performance and reliability based on established best practices.
- We proactively monitor the health of critical servers, ensuring optimal availability and performance for your business operations.
- We assist in virtualizing your systems and migrating essential files to a virtual workspace, enabling remote access to business data from personal devices. This facilitates easy file sharing and project collaboration from any location with an internet connection.
- We help manage and optimize your VMware solutions, enhancing scalability, cost savings, and mobility for your business.